Watch out for loose pins – Garmin 610
July 6, 2011 7 Comments
The photo here is a close up of the watch still intact. You can see the pin, just sitting there, waiting to work it’s way out.
Scary. Sort of.
I have read about the new Garmins doing this. The pin just works it way loose and bam, the watch falls off. Unfortunately, I couldn’t locate where the pin ended up so I had to make my way home, carrying my watch and frustrated that this would happen after only a few weeks.
So I contacted Garmin. Well let me tell you, it sucks to live in Canada. They pawned me off on their Canadian 3rd party affiliate whom have yet to call me back. Apparently though, it will take a couple of weeks to get a measly pin.
I stopped in at a couple of watch repair shops, bith stating the pin is proprietary and they had nothing that matched.
I tweeted about it, mentioning @Garmin in the tweet. I stated my unhappiness with the situation. I have not heard back from Garmin but I did hear from Toronto’s Timex Rep who offered me a trial of any of their watches. Cool. Kudos to Timex. I may take them up on it.
Fortunately though, Running Room will exchange my watch as it is in the 30 day full warranty.